Click on the Settle button.
Adding a tip to a unsettled order:
All tickets must be settled before tips can be added. Tickets are usually settled in advance, before dispatch,
Adding Tips to Settled Tickets:
If the ticket is already settled; simply click on the ticket you wish to add the tip to > click on the tip box > enter in the amount you wish to add..
Once you have entered the tip amount click the Close button. A message will ask if you want to save the tip. Click OK.
The tip will be added to the ticket and the amount settled will update.
Deleting or Correcting a Tip:
If a mistake was made on a tip you can simply repeat the process above and enter in the correct tip amount or enter in $0.00 > Click on "Update Tips" and it will be corrected.
Tip: If you need to re-tender the entire ticket you can click on "Undo Settle" button and it will reduce the balance back to $0.00 and you can re-enter the correct amount for the ticket and tip. However, if this ticket was paid by credit card it will reverse the credit authorization. Do not do this on a credit ticket unless you plan to tender to a different tender type.