Troubleshooting - Split Button Is Inactive
![](https://fireflypos.uservoice.com/assets/82794019/1.png)
Normally if you want to use the split pay functionality you would click on the "Split" button first,
![](https://fireflypos.uservoice.com/assets/82794598/2.png)
Enter in the amount of ways you wish to split the ticket.
![](https://fireflypos.uservoice.com/assets/82794622/3.png)
The tender screen will update with how many ways you are splitting the ticket; asking you to enter in the first tender and tender type.
![](https://fireflypos.uservoice.com/assets/82794661/4.png)
Once you enter in the first payment it will update to the 2nd payment.
![](https://fireflypos.uservoice.com/assets/82795306/5.png)
Enter the remaining amount and the ticket will be settled.