Create A Deferred Order
To create a deferred order navigate to the customer screen and select the customer. All deferred orders must have a customer associated.
![](https://fireflypos.uservoice.com/assets/87774057/ff1.png)
![](https://fireflypos.uservoice.com/assets/87775968/ff2.png)
Once you have selected the customer, navigate to the menu screen where you can build the order. Once the order is complete; select the order type.
![](https://fireflypos.uservoice.com/assets/87776190/ff3.png)
After you have selected the order type click on the options button and click on Deferred.
![](https://fireflypos.uservoice.com/assets/87776490/ff4.png)
A window will appear.
![](https://fireflypos.uservoice.com/assets/87777198/ff5.png)
- Select Date/Time For Order: Select the date and time the customer wants this order to be delivered The order will remain in deferred status until the date chosen has arrived.
- Select Date/Time For Order To Print: Select the date and time the order should become and open order and print to production. At this time, any deferred credit card payment will authorize
- Additional Date/Time For Order To Print: You can select an additional print time. This feature is often used to print all deferred orders for the day first thing in the morning for planning purposes.
- Event Type: You can add what time of event this is, for example a wedding or corporate dinner.
- On Site Contact: Can add who the contact is if it's an event.
- Message:You can include a message or special instructions with the order.
![](https://fireflypos.uservoice.com/assets/87778863/ff6.png)
Once you have placed the order and set up the desired deferred times; click the finish button to complete the order.
![](https://fireflypos.uservoice.com/assets/87779121/ff7.png)
For delivery orders, you may "pre-arrange" the order as normal. If the customer pays with a credit card, the card will be considered to be in a deferred authorized state and will not process the card until the order becomes live.
For pick up orders, you may "pre-arrange" credit payments only.
Cash can not be collected in advance for a deferred order.
The order will save and appear in the orders screen as deferred.
![](https://fireflypos.uservoice.com/assets/87779355/ff8.png)
You can also check the "Deferred Details" and "Deferred Item Sales" reports (Sales category) for information on pending deferred orders.
NOTE: Special settings apply to clients who allow pre-payment of deferred orders. Contact technical support for more information on this option.