Adding Messages To An Item Or Order
To add a message to an item or an order navigate to the menu screen > Create the order > To add a message to one particular item, click on the item in the virtual ticket and click the "Message" button at the bottom of the screen.
![](https://fireflypos.uservoice.com/assets/93154512/ff1.png)
The message screen will appear displaying a list of default messages that you have set up in the system. You can select from the list of messages or you can enter a custom message at the bottom of the box. Click "Apply" when you are finished.
![](https://fireflypos.uservoice.com/assets/93154590/ff2.png)
If this is a delivery order, you can select the "Driver Alert" box to make sure the message will popup for the driver when the order is assigned to them.
![](https://fireflypos.uservoice.com/assets/93155718/ff8.png)
The message will appear on the virtual ticket under the item you selected.
![](https://fireflypos.uservoice.com/assets/93154887/ff4.png)
To add a message to the entire order you would make sure that no items on the virtual ticket are selected, then click the "Message" button.
![](https://fireflypos.uservoice.com/assets/93155487/ff6%20(1).png)
The message will be display at the bottom of the order above the price.
![](https://fireflypos.uservoice.com/assets/93155319/ff6.png)
Click "Finish" to complete the order.