Auto Select On Customer Lookup
To configure the auto select setting, navigate to Manager Home > Config > Customers > Customer Setup.
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Select “Yes” to disable the auto select and “No” to make this feature active.
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Why would you NOT want to have this feature active? If you do not have a lot of customers in your database, the system may auto select a customer before you get the entire phone # entered. This can prevent you from creating a new customer record. If you find this to be the case, turn OFF the auto select until your customer database is more fully developed.
Be sure to save your changes.